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Privacy Policy


Revised: January 2019

 

We know that you care about how information you provide to us is used and shared. This Privacy Policy relates to the information collection and use practices of DriveLink.ca in connection with our online services, which are made available to you through http://www.DriveLink.ca (the “Website”),


DESCRIPTION OF USERS AND ACCEPTANCE OF TERMS

This Privacy Policy applies to visitors to the Website, who view only publicly-available content (“Visitors”); end users (“Users”), who have signed up to use our services (the “Services”) and post their vehicle needs (each, a “Project”) via the Website; and Automotibe Service Providers (collectively, “Members”), who have signed up to promote their services on this website. 

By visiting our Website, Visitors are agreeing to the terms of this Privacy Policy and the accompanying Terms of Use. 

By signing up, accessing, and/or using the Website: (i) each User is agreeing to the terms of this Privacy Policy and the accompanying Terms of Use; and (ii) each Member is agreeing to the terms of this Privacy Policy and any accompanying Member Agreement. 

Capitalized terms not defined in this Privacy Policy shall have the meaning set forth in the Terms of Use (when such term concerns Users and/or Visitors) or the Member Agreement (when such term concerns Members).


THE INFORMATION WE COLLECT
Personal Information

By using the estimate form, registration form or contact form on our website Users and Members may be required to provide their names, phone numbers, and city and state. 
All information collected pursuant to this section is collectively referred to as “Personal Information.” We do not collect or access any Personal Information from you when you use the Services unless you provide us with the Personal Information voluntarily or authorize us to access it.

 

Billing Information

Any electronic payments made by Members via the Website are processed by third-party vendors, such as beanstream or paypal. We do not collect, store, or maintain any Member billing information, such as debit card numbers, credit card numbers, billing addresses, and similar information (collectively, the “Billing Information”). All such Billing Information is collected and processed through such third-party vendors pursuant to the terms and conditions of their privacy policies and terms of use.

 

Geolocation Information

Certain features and functionalities of the Services are based on a User’s or Member’s location. In order to provide these features and functionalities while a User or Member is using a mobile device, we may, with the person’s consent, automatically collect geolocational information from that person’s mobile device, wireless carrier, and/or certain third-party service providers. Such information is collectively called the “Geolocational Information.” Collection of such Geolocational Information occurs only when the Services are running on a mobile device. Users and Members may decline to allow us to collect such Geolocational Information, in which case we will not be able to provide certain features or functionalities to those people.

 

Other Information

We may collect additional information (collectively, the “Other Information”). Such Other Information may include: 

From You. Additional information about yourself that you voluntarily provide to us, such as product and service preferences, and other information that does not identify you personally. 

From Your Activity. Information that we automatically collect when you use the Services, including, without limitation:

  • IP addresses, browser type and language, referring and exit pages and URLs, date and time, amount of time spent on particular pages, sections of the Website visited, etc.;

  • Information about a mobile device, including universally unique ID (“UUID”), Website type and version (e.g., iOS or Android), carrier and country location, hardware and processor information (storage, chip speed, camera resolution, NFC enabled, and network type (WiFi, 2G, 3G, 4G); and

  • Activity and usage information occurring via the Services.

From Cookies. Information that we collect using “cookie” technology. Cookies are small packets of data that a website stores on your computer’s or mobile device’s hard drive so that your computer will “remember” information about your visit. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to help us collect Other Information and to enhance your experience using the Website. If you do not want us to place a cookie on your hard drive, you may be able to turn that feature off on your computer or mobile device. Please consult your Internet browser’s documentation for information on how to do this and how to delete persistent cookies. However, if you decide not to accept cookies from us, the Website may not function properly. 

 

From Other Sources. Information that we collect or receive from third-party social media sites on which you have used the Services in accordance with their terms of use and privacy policies. 


From Other Members and Users. Information that we receive from other Members and Users about their interactions and transactions with you.


THE INFORMATION COLLECTED BY OR THROUGH THIRD-PARTY ADVERTISING COMPANIES

We may share Other Information about your activity on the Website with third parties for the purpose of tailoring, analyzing, managing, reporting, and optimizing advertising you see on the Website and elsewhere. These third parties may use cookies, pixel tags (also called web beacons or clear gifs), and/or other technologies to collect such Other Information for such purposes. Pixel tags enable us, and these third-party advertisers, to recognize a browser’s cookie when a browser visits the site on which the pixel tag is located in order to learn which advertisement brings a user to a given site.


GOOGLE

Google AdSense is an advertising service provided by Google. www.example.com uses the “Doubleclick” Cookie, which tracks use of www.example.com and user behavior concerning ads, products and the services we offer. You may decide to disable all the Doubleclick Cookies by clicking on: google.com/settings/ads/onweb/optout?hl=en.

Personal Data collected: Cookie and Usage Data. Place of processing: USA. You can find the AdSense Privacy Policy here.


ACCESSING AND MODIFYING PERSONAL INFORMATION AND COMMUNICATION PREFERENCES

If you have registered for the Services, you may access, review, and make changes to your Personal Information and certain Other Information by following the instructions found on the applicable Website. In addition, you may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of any DriveLink.ca marketing email. We will use commercially reasonable efforts to process such requests in a timely manner. You should be aware, however, that it is not always possible to completely remove or modify information in our subscription databases. Users and Members cannot opt out of receiving transactional e-mails related to their account.


HOW WE USE AND SHARE THE INFORMATION

We use the Personal Information, the Geolocational Information, and the Other Information (collectively, the “Information”) to provide and improve the Website and the Services, solicit your feedback, inform you about our products and services and those of our third-party marketing partners, and administer our rewards, contests, and promotional programs. Also, we may share Information as described below. 

If you are a User, we may share certain Personal Information and certain Other Information about you with Members with whom you have contracted. Similarly, if you are a Member, we may share certain Personal Information and certain Other Information about you with Users with whom you have contracted. Please note, that any information you publicly post to the Website will be accessible and viewable by other Visitors, Users, and Members. 

In order to provide the Services and administer our rewards, contests, sweepstakes, competitions, and promotional programs, we may share your Information with our third-party promotional and marketing partners, including, without limitation, businesses participating in our various programs. 

In an ongoing effort to better understand our users and our Website and Services, we might analyze the Other Information and the Geolocational Information in aggregate form in order to operate, maintain, manage, and improve the Services and/or Website. This aggregate information does not identify you personally. We may share this aggregate data with our affiliates, agents, and business partners. We may also disclose aggregated user statistics in order to describe our products, Website, and Services to current and prospective business partners and to other third parties for other lawful purposes. 

We may from time to time share Personal Information and/or Other Information with other companies who may provide you information about the products and services they offer. However, to the extent required by law, you will be given the opportunity to opt-out of such sharing. 

We may employ other companies and individuals to perform functions on our behalf. Examples may include providing marketing assistance, information technology support, and customer service. These other companies will have access to the Information only as necessary to perform their functions and to the extent permitted by law. 

With your permission, third-party applications or services may access your Personal Information. We use standard open authorization to enable you to give permission to share your Personal Information with other websites and services, such as Facebook and LinkedIn (e.g., when you agree to a pop-up requesting you to allow another application to access your account information). We also use open authorization to allow us to share information about you that is stored by us without sharing your security credentials. 

We may share some or all of your Information with any of our parent companies, subsidiaries, joint ventures, or other companies under common control with us. 

As we develop our businesses, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, sale of assets, dissolution, or similar event, the Information may be part of the transferred assets. 

To the extent permitted by law, we may also disclose the Information when required by law, court order, or other government or law enforcement authority or regulatory agency, or whenever we believe that disclosing the such information is necessary or advisable, for example, to protect the rights, property, or safety of DriveLink.ca or others.


HOW WE PROTECT YOUR INFORMATION

We take commercially reasonable steps to protect the Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mail sent to or from the Website may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.


IMPORTANT NOTICE TO NON CANADIAN RESIDENTS

It is important to note that the Website and its servers are operated in Canada. If you are located outside of Canada, please be aware that any Personal Information you provide to us will be transferred to Canada. By using the Website and by providing us Personal Information when using our Services, you hereby consent to this transfer and our use of the information and data provided by you in accordance with this Privacy Policy.


CHILDREN

We do not knowingly collect Personal Information from children under the age of 13 through the Website. If you are under 13, please do not give us any Personal Information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to never provide Personal Information through the Website without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Information to us, please contact us, and we will endeavor to delete that information from our databases.


EXTERNAL WEBSITES

The Website may contain links to third-party websites. DriveLink.ca has no control over the privacy practices or the content of any of our business partners, advertisers, sponsors, or other websites to which we provide links. As such, we are not responsible for the content or the privacy policies of those third-party websites. You should check the applicable third-party privacy policy and terms of use when visiting any other websites.


CHANGES TO THIS PRIVACY POLICY

This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time. By accessing the Website and/or using the Services after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes. Please be aware that, to the extent permitted by applicable law, our use of the Information is governed by the Privacy Policy in effect at the time we collect the information. Please refer back to this Privacy Policy on a regular basis.


HOW TO CONTACT US

If you have questions about this Privacy Policy, please e-mail us at webmaster@drivelink.ca